It sounds like you have an existing security key already on you account. You will need to remove the existing one first before you can add a new one. The following article here walks you through how to remove the security key from you account. Once it's removed you can add a new one by logging into your account with just your Display Name and Password.
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- Once you login with a registered security key, you will then get access to the in-game security key vendor. Mostly it offers the ability to purchase with in-game credits some, but not all, of the items that come with Collector's or Digital Deluxe editions.
- For Star Wars: The Old Republic on the PC, a GameFAQs message board topic titled 'Security Key app for Android - Serial Number?'
The SW:TOR Security Key generates a time-sensitive, randomly generated number which acts as an additional password, and provides an extra layer of security to your game account. When you have a Security Key attached to your account, you'll need to use a code from it each time you log into the game or into swtor.com.
As a reward for using a Security Key, we'll give you 100 Complimentary Cartel Coins each month, and you'll have access to the Security Key Vendor in-game.
There are two types of SW:TOR Security Keys
- The Mobile Security Key for the iPhone, iPad, iPod Touch and certain Android devices.
The Mobile Security Key app for Android and iOS was updated in June 2015. All instructions in this article apply to the latest version of the app.
- The Physical Security Key came free with the Collector’s Edition of Star Wars™: The Old Republic™, and was also available for purchase online, or through select retail partners.
We're not selling the physical Security Key anymore, but if you already have one, you can still use it.
Set up a Mobile Security Key
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Download the Star Wars: The Old Republic Security Key app from the iTunes App Store or Google Play store.
From your computer, log in to your account on swtor.com and go to the Security Key Setup page.
Click Set up a new Mobile Security Key.
We'll send a One-Time Password to your SW:TOR account’s registered email address.
- If you do not see the email in your inbox after a few minutes, check your spam/junk folders.
Enter the One-time Password from your email and click Continue.
Enter the serial number displayed on the screen at swtor.com into the security key app on your phone.
Copy your serial number and keep it somewhere safe. You may need to give it to a SW:TOR Game Advisor when you contact us for help.
Tap OK. Your Security Key app will generate a code.
Type this code into the box under your serial number on swtor.com and click Save.
Set up a Physical Security Key
- Log in to your swtor.com account and visit the Security Key Setup page.
- Enter the One-Time Password sent to your registered email address.
- You may be prompted to add an email address to your account and validate it if you haven’t already done so.
- You may prompted to add security questions to your account.
- Click Set up a new Physical Security Key.
- You will be prompted to enter another One-Time Password to ensure you are the account owner.
- Enter the code from the back of your Security Key and the code from your mobile Security Key into the webpage.
- Click Save and the Security Key will link to your account.
If you have multiple accounts, you can choose the Link a previously set-up security key option* on the Security Key Setup page to link a Physical Security Key you have already registered to another account.
*This only applies to Physical Security Keys, each physical key can link to a maximum of 5 Star Wars: The Old Republic accounts.
*This only applies to Physical Security Keys, each physical key can link to a maximum of 5 Star Wars: The Old Republic accounts.
Use the steps below if:
- You lost your Physical Security Key
- Your Security Key stopped working for some reason
- You've lost or upgraded the mobile device you had your Security Key installed on
To remove your Security Key from your account:
Go to www.swtor.com and click on Log in.
Enter your display name and your password, leave the Security Key code box blank, and click on Log in.
We’ll ask for your Security Key Code. Under the Security Key code box, click on Lost your Security Key?
Instructions will appear on how to remove your Security Key. After reading them, click Send One-Time Password.
We'll send a One-Time Password to your SW:TOR account’s registered email address.
- If you do not see the email in your inbox after a few minutes, check your spam/junk folders.
Enter the One-Time Password exactly as it appears in your mail into the box on swtor.com and click Continue.
Click Remove my SecurityKey to confirm you want to remove the key from your account.
You’ll see a confirmation message on-screen.
You will no longer need to use your Security Key to log into the game and website, but you may be asked to enter One-Time passwords when logging in.
What can I do if my Security Key is not working properly?
- Make sure you sign in using the account linked to the Security Key you want to use.
- Remember: A Physical Security Key can link to a maximum of 5 different accounts. A Mobile Security Key can only link to one account.
- You have 60 seconds to enter the code from your device, if you take longer than that, you may need to try again.
- If you’re using a Mobile Security Key, try re-syncing your app with our servers:
- Tap on the menu icon at the top-right of the screen:
- Tap Settings > Sync now.
- If you still have trouble after re-syncing, try removing your key from your account, and reattaching it.
- If you remove a Mobile Security Key, you’ll need to uninstall and reinstall the app to set up a new Security Key.
Where can I find the serial number of my Security Key?
- Physical Security Keys have a printed serial number on the back.
- Mobile Security Keys have a serial number assigned when they’re linked to an account.
- The serial number for the current mobile app is only available during setup, so copy it down and keep it somewhere safe.
- If you’re using an older version of the mobile Security Key, you can find the serial number in the app: Tap the Information icon, then Security Key Information and you’ll find it under Serial number.
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If you have any trouble adding or removing a Security Key, contact us for help.
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Star Wars: The Old Republic launched in December 2011. Since that time, there have been five expansions, Rise of the Hutt Cartel, Galactic Starfighter, Galactic Strongholds, Shadow of Revan, and Knights of the Fallen Empire, which launched in October 2015. There have been over 57 million characters created. Over 17 million Jedi characters created. There has been over 1.7 billion PvP (player versus player) deaths. The game contains 104 hours of voiced cinematics. Over 4 billion NPCs (non-playable characters) have been killed since launch. And players have invested over 635 million hours into playing.
But, is the game still relevant? That's a hard question. Based on the fact that there's still over a million active players, the answer seems easy. Yes. Yet, getting to an answer is a lot more complicated than just 'do people play it?'
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One of the earliest games in the Star Wars pantheon, and by earliest I mean on the Star Wars timeline, is Knights of the Old Republic. SWTOR takes place 300 years after the events of that game. Not bad, sure, but the online game also takes place 3,600 years before episode 1. Of course, that's not a reason the game might be irrelevant, but it certainly puts into perspective the scope of the universe. Though, on that point, I do find it interesting that in 3,600 years terminology and slang have not evolved. We don't still use slang from ancient Egypt, nor do we continue to use the same technology. And sure, there's a massive difference between the technology of a blaster, and using logs to roll giant stones into place. It's still hard to fathom that nothing's changed in all that time.
The other thing to look at would be price. How much does it cost to play. Well, as times have shifted so have business models. Bioware has made the game a 'freemium' game. That means that you can play the basic game for free, but anything extra costs money. Now, to be fair, the basic game, storylines, and combat interactions are all included if you play the game for free. Nothing is missing.
Except you as a player become severely limited in what you can do. Since you've only invested the bare minimum, you only get the bare minimum. Which still isn't all that bad. There's a lot of good writing (if you pick the right class) and some great combat. But, in terms of limitations, they really force the free players through a tiny bottleneck of amenities. And I know what you're saying, 'they should buy a subscription if they want more.' And that's true, the option is right there. You can take it at any time. You can use special in-game currency to buy certain amenities and items, or you can always upgrade from free account to paid subscription. But even if you don't the game doesn't lose anything if you stay free. The storylines are all exactly the same.
So how much does it cost? Say you wanted to have an actual subscription so you could get the full game experience. Well, there's actually two levels beyond the free-to-play experience. Preferred status members pay for things like digital expansions. They don't get as many perks as full subscribers, but they get more than free players. For example, the 'Shadow of Revan' expansion (which includes the 'Hutt Cartel' expansion) can be bought for $19.99. You get the storyline, the missions, and a few extras for that price. However, if you become a full subscriber, everything is included in the subscription cost. All perks, all extras, all expansions.
How does SWTOR match up against other games in terms of cost? There's a few options when it comes to subscriptions, just like other games. There's a one-time, 60-day subscription for $29.99. or a recurring monthly charge of $14.99. Basically the same thing. There's also three-month and six-month plans. When compared to some of the other games on the market, SWTOR is higher on the list. Obviously the best investments in terms of MMORPGs would be the buy-to-play games, such as Guild Wars 2 or Elder Scrolls Online. Based on the prices of subscription games, a buy-to-play game becomes a free-to-play after about five months. In that, I mean that without continual fees, it has basically paid for itself. I'm comparing the initial price of a buy-to-play game with subscription costs. Of course, if you don't buy a subscription package and go monthly, the buy-to-play game price equals four months of a subscription.
Lord of the Rings Online offers the cheapest subscription plan, with DCU Online and EVE Online basically tied for the next cheapest subscription plans. However, DC has the better long-term deal than EVE. SWTOR ties for most expensive with World of Warcraft. Both games offer the exact same payment plan for subscribers.
There's another factor that needs to be considered when you look at the relevancy of SWTOR. And that is that fact that it is no longer canon. Since Disney bought the Star Wars universe in 2012, the expanded universe has become defunct. Before that time, every game, every book, every comic, basically everything that said 'Star Wars' on it was considered apart of lore. Now, Disney has decreed that only certain materials count towards the canon of the universe.
What that means is that SWTOR is, in essence, a pocket universe. Or fan fiction. Brilliant fan fiction, but fan fiction nonetheless. It has no bearing on the Star Wars universe, or any subsequent stories. It is stand alone. Bioware has been given permission to use specific names, races, items, etc. Of course, at any time, that permission could be revoked. That probably won't happen, but it does still loom.
But Star Wars seems to be more popular than ever. There aren't that many people in the game whenever I log in (free account) but they are still there. And I see a number of people with paid accounts. There's subtle ways to know who shells out money and who doesn't. And a lot of people pay the subscription fee. Based on the cinematic for the newest expansion, I can't say I blame them.
So, given the limitations of a free account, given the fact that it's not a part of Star Wars lore, given the cost of getting a subscription, is the game still relevant?
Yes, but only just. Had they not joined the vast majority of the MMORPG community and switched to the freemium system, the game wouldn't be worth it. The fact that anyone can play at any time is what gives it the edge. Especially considering it costs the highest amount on the market to get a subscription. The freemium restrictions a a huge drawback, but they don't take away from the actual gameplay or storytelling.
Just remember, things subscribers get for free, you have to earn. You have to wait until level 10 to sprint. Level 20 to have a speeder. You can never have a cargo hold for extra storage, or extra slots in your personal storage (personal you can, but you have to buy it with in-game currency. And it's not cheap) You can never change your companion's look. You can only specialize in one craft. Several mission rewards will be off-limits. And this isn't everything. It's a lot of restrictions, but the game was free.
To me, it comes down to playing with a grain of salt. Go ahead, but don't expect too much. If you go in with lowered expectations, your experience will be better. And at the end of the day, it still feels like Star Wars. and that's never a bad thing.
'>Bioware's Ray Muzyka presents Star Wars Old Republic during EA (Entertainment Arts) media briefing during the E3 2012 in Los Angeles, California, on June 4, 2012. The Electronic Entertainment Expo (E3), the video game industry's biggest event, runs from June 5-7 in Los Angeles.AFP PHOTO /JOE KLAMAR (Photo credit should read JOE KLAMAR/AFP/GettyImages)
Star Wars: The Old Republic launched in December 2011. Since that time, there have been five expansions, Rise of the Hutt Cartel, Galactic Starfighter, Galactic Strongholds, Shadow of Revan, and Knights of the Fallen Empire, which launched in October 2015. There have been over 57 million characters created. Over 17 million Jedi characters created. There has been over 1.7 billion PvP (player versus player) deaths. The game contains 104 hours of voiced cinematics. Over 4 billion NPCs (non-playable characters) have been killed since launch. And players have invested over 635 million hours into playing.
But, is the game still relevant? That's a hard question. Based on the fact that there's still over a million active players, the answer seems easy. Yes. Yet, getting to an answer is a lot more complicated than just 'do people play it?'
One of the earliest games in the Star Wars pantheon, and by earliest I mean on the Star Wars timeline, is Knights of the Old Republic. SWTOR takes place 300 years after the events of that game. Not bad, sure, but the online game also takes place 3,600 years before episode 1. Of course, that's not a reason the game might be irrelevant, but it certainly puts into perspective the scope of the universe. Though, on that point, I do find it interesting that in 3,600 years terminology and slang have not evolved. We don't still use slang from ancient Egypt, nor do we continue to use the same technology. And sure, there's a massive difference between the technology of a blaster, and using logs to roll giant stones into place. It's still hard to fathom that nothing's changed in all that time.
The other thing to look at would be price. How much does it cost to play. Well, as times have shifted so have business models. Bioware has made the game a 'freemium' game. That means that you can play the basic game for free, but anything extra costs money. Now, to be fair, the basic game, storylines, and combat interactions are all included if you play the game for free. Nothing is missing.
Except you as a player become severely limited in what you can do. Since you've only invested the bare minimum, you only get the bare minimum. Which still isn't all that bad. There's a lot of good writing (if you pick the right class) and some great combat. But, in terms of limitations, they really force the free players through a tiny bottleneck of amenities. And I know what you're saying, 'they should buy a subscription if they want more.' And that's true, the option is right there. You can take it at any time. You can use special in-game currency to buy certain amenities and items, or you can always upgrade from free account to paid subscription. But even if you don't the game doesn't lose anything if you stay free. The storylines are all exactly the same.
So how much does it cost? Say you wanted to have an actual subscription so you could get the full game experience. Well, there's actually two levels beyond the free-to-play experience. Preferred status members pay for things like digital expansions. They don't get as many perks as full subscribers, but they get more than free players. For example, the 'Shadow of Revan' expansion (which includes the 'Hutt Cartel' expansion) can be bought for $19.99. You get the storyline, the missions, and a few extras for that price. However, if you become a full subscriber, everything is included in the subscription cost. All perks, all extras, all expansions.
How does SWTOR match up against other games in terms of cost? There's a few options when it comes to subscriptions, just like other games. There's a one-time, 60-day subscription for $29.99. or a recurring monthly charge of $14.99. Basically the same thing. There's also three-month and six-month plans. When compared to some of the other games on the market, SWTOR is higher on the list. Obviously the best investments in terms of MMORPGs would be the buy-to-play games, such as Guild Wars 2 or Elder Scrolls Online. Based on the prices of subscription games, a buy-to-play game becomes a free-to-play after about five months. In that, I mean that without continual fees, it has basically paid for itself. I'm comparing the initial price of a buy-to-play game with subscription costs. Of course, if you don't buy a subscription package and go monthly, the buy-to-play game price equals four months of a subscription.
Lord of the Rings Online offers the cheapest subscription plan, with DCU Online and EVE Online basically tied for the next cheapest subscription plans. However, DC has the better long-term deal than EVE. SWTOR ties for most expensive with World of Warcraft. Both games offer the exact same payment plan for subscribers.
There's another factor that needs to be considered when you look at the relevancy of SWTOR. And that is that fact that it is no longer canon. Since Disney bought the Star Wars universe in 2012, the expanded universe has become defunct. Before that time, every game, every book, every comic, basically everything that said 'Star Wars' on it was considered apart of lore. Now, Disney has decreed that only certain materials count towards the canon of the universe.
What that means is that SWTOR is, in essence, a pocket universe. Or fan fiction. Brilliant fan fiction, but fan fiction nonetheless. It has no bearing on the Star Wars universe, or any subsequent stories. It is stand alone. Bioware has been given permission to use specific names, races, items, etc. Of course, at any time, that permission could be revoked. That probably won't happen, but it does still loom.
But Star Wars seems to be more popular than ever. There aren't that many people in the game whenever I log in (free account) but they are still there. And I see a number of people with paid accounts. There's subtle ways to know who shells out money and who doesn't. And a lot of people pay the subscription fee. Based on the cinematic for the newest expansion, I can't say I blame them.
So, given the limitations of a free account, given the fact that it's not a part of Star Wars lore, given the cost of getting a subscription, is the game still relevant?
Yes, but only just. Had they not joined the vast majority of the MMORPG community and switched to the freemium system, the game wouldn't be worth it. The fact that anyone can play at any time is what gives it the edge. Especially considering it costs the highest amount on the market to get a subscription. The freemium restrictions a a huge drawback, but they don't take away from the actual gameplay or storytelling.
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Just remember, things subscribers get for free, you have to earn. You have to wait until level 10 to sprint. Level 20 to have a speeder. You can never have a cargo hold for extra storage, or extra slots in your personal storage (personal you can, but you have to buy it with in-game currency. And it's not cheap) You can never change your companion's look. You can only specialize in one craft. Several mission rewards will be off-limits. And this isn't everything. It's a lot of restrictions, but the game was free.
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To me, it comes down to playing with a grain of salt. Go ahead, but don't expect too much. If you go in with lowered expectations, your experience will be better. And at the end of the day, it still feels like Star Wars. and that's never a bad thing.